Contact us

Forzive is run by a small team and email reaches all of us. Whether you are a gym owner, a member of a gym that uses Forzive, or just evaluating the platform, write to us and a human will answer.

Email us

[email protected]

We reply within 2 business days, in English or Spanish.

What we can help with

Support and technical questions

Trouble with bookings, check-in, classes, invoices, or anything that is not working the way you expect. Include your gym name so we can find your account.

Billing, cancellations, and refunds

Questions about your subscription, changing plans, cancelling, or requesting a refund. See the Refunds and Cancellations section of our Terms for what we refund and how long it takes.

Privacy and data requests

Ask for a copy of your data, a correction, or deletion of your account. If you are a member of a gym, contact your gym first — it controls its own member records — and write to us if it does not resolve your request.

Sales and partnerships

Multi-location setups, migrating from another platform, or anything you would like to see Forzive do.

Company details

Forzive — Ingenieria y Desarrollo Agil S. de R.L. de C.V.